- Accepts Etsy gift cards
The Mexican Amber is the more pure kind of Amber in the world, this magical resin is coming from of a tree call Amber tree. Have a long period of time to transform in a pretty stone. The Amber drop from the tree in to the ground & some times on this process could trap insects or plants, have thousands of years to convert from a plant resin in to a beautiful piece of Amber.
After all this process, came the difficult part for the jeweler, after find the piece I did all the pulishing work on the piece to make all the different forms to complete this amber Necklace.
Credit/debit card accepted. Payments must be received before item ships. Items charged a 5.5% sales tax. Orders cancelled before item ships will be refunded.
Each package is packed well and with love to ensure safe arrival. If the address on your Etsy account and PayPal account are different, I will contact you for confirmation before mailing your package. If you would prefer upgraded shipping please contact me at the time of purchase. Please note any added charges for international or upgraded shipping are the buyer's responsibility.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds are allowed on products within 5 days of receipt; the piece must be in the same condition as when shipped, and the buyer is responsible for shipping. If the piece arrives defective or damaged, please notify me immediately for a replacement.
Custom orders available on request. All items have a 1-MONTH GUARANTEE: if damaged within 1 month, I will make any repairs necessary at no charge*. Buyer is responsible for shipping any items sent for repair.
*If a replacement stone is needed, there may be a cost to the buyer. This varies.
Can I get a wholesale order from Emetaly Designs?
Yes you can! For pricing and custom pieces, contact me at email@example.com for more information.
Silver Care Instructions:
Frequent/constant use of the jewelry will actually prevent tarnish. If tarnish does occur, however, you can clean it with a silver cleaning cloth, or simply using a baking soda, lime, and dish soap mixture.
Stainless Steel Care Instructions:
Like the silver jewelry, frequent wearing or use of the stainless steel pieces will enhance the shine. The stainless steel may become discolored simply from debris, which can be easily wiped off with soap and water.
Can you make a custom piece?
Absolutely! I'm happy to. Contact me through Etsy's messaging system or send me an email at firstname.lastname@example.org.
What is your packaging/shipping like?
I make sure each individual item sent is well-wrapped and secure in order to avoid any damage to your piece. I offer free standard delivery on all items. If you place your order before 12pm, your package will be shipped same day. You may choose to pay for priority mail or one-day delivery; please contact me beforehand if doing so.
What if my product is damaged during shipping?
If your product arrives damaged I will exchange or fix it at no cost to you beyond shipment costs.
What if I damage my product?
If you break or damage your product, please contact me to set up the proper reparations. If your stone is damaged, I can replace it with as similar of a stone as I can find. The buyer would have to pay for the cost of the replacement stone. Contact me for more details about repairing, resizing, and remaking. Shipping costs apply.
Do you ship internationally?
Yes I do! Shipping costs are the responsibility of the buyer for international purchases.
How can I know these pieces are handmade?
Check out some of my videos of how I make all my pieces on my Instagram! :) @emetalydesigns
If I want a different stone, would you be able to provide that for the piece?
Happily. It is possible I may have the perfect stone for you readily in my inventory, but if not, the procurement of the new stone may take 2-3 week's time.
Can you make me a custom piece with one of my own stones?
Yes I can! I'm happy to design a custom piece for your stone. Please reach out to me so we can discuss this further. Etsy's messaging system or email at email@example.com work perfectly.
Where do you get your gemstones from?
I have stones from all around the world: Brazil, Mexico, Colombia, USA, China, India, Africa, Europe, Australia, etc. My stones are sourced with minimal "middlemen" in order to ensure their authenticity. Many of the stones I have found myself directly at the mines!
What does Emetaly mean?
'Emetaly' is an indigenous word from the Mayans which means 'metal-work'.
Where is this technique from?
I learned this technique through my travels and upbringing in Mexico. It is a combination of indigenous techniques from Mexico and Peru, with some inspiration from various other cultures.
Can you gift-wrap my purchase?
Of course! Please send me a message so I know what the occasion is. I would be happy to make sure your purchase gets the perfect presentation for your loved one. Extra charges may apply.